Fractional Operations Management & Business Coaching for SME's.

We'll help you build a business that performs - and delivers a return worthy of your risk and effort. 

On-demand strategy, operations, sales and marketing support for businesses that need execution, not just advice.
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How we can help

 

We're management and leadership experts with 25 years of experience in strategy, operations, marketing and sales across a variety of industries. We've founded several businesses ourselves and also worked in corporate environments. 

We typically support owner-led SMEs that are established, have some momentum, and are ready to grow. As a fractional manager or business coach, we can step in as an operational lead, special projects lead or a 'right-hand' to leaders who need support. We bring structure, follow-through, and calm oversight to the parts of the business that aren’t running as they should.

This isn’t consulting from the sidelines. It’s practical, embedded support where we can take accountability for execution alongside you so the business runs better day-to-day.

Importantly, we are a contracted, part-time resource with years of experience and remove the need to hire full-time.  There are no long-term commitments, so when the job is done, moving on is straightforward. Below are examples of the typical issues we tackle.  

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Services we can provide

When there's work to be done, we'll be doing it together. We're not here to make you busier; we're here to lighten your load and take as much off your plate as we can. Depending on your needs, you can choose between bringing us on as a part-time fractional manager or a hands-on business coach. We'll make every effort to do what we can to minimise your costs across your business. Below are some of the tasks we do for our clients on a regular basis.

Marketing & Sales

We prioritise sales and marketing because when these areas aren't working, everything else is harder. Below are some examples of sales and marketing tasks we're involved in on a daily basis.
  • Build and Manage Wordpress Websites
  • Audience identification 
  • Develop Digital Ads for LinkedIn, Meta, Google, Microsoft and more. 
  • Work on a long-term SEO strategy 
  • Develop digital, content and communications strategies 
  • Social media setup and management
  • Implement Analytics for scientific decision making 
  • Develop lead generation and source tracking to maximise conversions and reduce costs 
  • Sense check pricing, discounting strategies 
  • Review sales collateral and produce new materials where required 
  • Sales strategy, sales team development & sales operations
  • Sales team hiring 

People & Culture

Only the right team will make your business successful. When the team are aligned, goal achievement becomes natural. Below are some of the HR tasks we focus on with our clients.
  • Develop talent acquisition processes
  • Write highly targeted job ads
  • Create interviewing and shortlisting techniques
  • Implement talent tracking software if required 
  • Monitor culture and staff satisfaction
  • Conflict resolution 
  • Ensure compliant HR documentation is in place
  • Restructuring 

Web, CRM & Tech

The right systems make everyones life easier and increase efficiencies. Below are some of the areas we will look at together to make sure everything is optimal.
  • Implement CRM and customise for your business (Salesforce, Zoho, Hubspot, etc.) 
  • Implement integrations as required to streamline operations  - CRM, Website, Payments (Stripe), Accounting (Xero, MYOB) and others. 
  • Provide training for staff members on systems they need to use 
  • Telephony and internal IT systems 

Strategy & Planning

Strategy and planning is happening all the time. While you run your business, we'll be continually looking at everything through a wide lens and coming to you with suggestions and ideas.
  • Develop financial models to aid planning
  • Develop concrete business plans to govern next steps 
  • Work with accountants or accounting systems to set up critical reports 
  • Succession and exit planning 
  • Develop growth strategies that are realistic for the resources available 
  • Prepare for capital raises and investor presentations 

"If you need ongoing management support or you have a special project that you don't have the bandwidth for, Fractional Management might be the answer. You get an experienced person for a lot less than hiring full time."

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Client Testimonials

Verified Client

I’ve been working with Owen for 6 years. His main responsibilities are operations and tech but he’s been heavily involved right across the business. If you’re looking for someone who’ll roll up their sleeves to solve your challenges, he’s worth having a chat with. You’ll always get value for money and direct input from someone with a lot experience.

Adam Elliott, CEO
AIC (Staffing & Recruitment)

Verified Client

As our business grew, our focus became diluted and we quickly realised we needed an experienced pair of hands to help keep us on track. Owen from Providence Road assists us with business planning, financial modelling, hiring, web development, marketing and a lot more. I highly rate and recommend him and his fees are very reasonable.

Mike Geare, Director
Reload Learning (Education)

Verified Client

After 12 years in business, our website needed updating but we couldn’t find the time. We engaged Providence Road to work on our online strategy but quickly realised they would be useful right across our business. We spent six months improving both our online and offline operations and the results have been game-changing for us. It’s both comforting and cost effective being able to tap into that level of experience on an as needed basis.

Eoin O'Conaire, Director
Evidence Based Therapy Centre (Healthcare)

Frequently asked questions

Here are some of the most common questions prospective clients have. The best way to figure out if I can help you is for us to have a chat.
What does Fractional Management mean?
How do I know you're the right fit for us?
What do you charge?
Is there a free trial available?